Features
Features
Here’s our list of specific features to enable you to run your laundry &
dry cleaning business successfully.
Point of Sale
Comprehensive view of a customer’s profile you need while booking a service order covering the last visit, available credits, order history, membership package, past due, complaints/feedback
Aligned to your specific laundry & dry cleaning services catering to laundry (weight-based) and dry cleaning (Piece, Panel, length & breadth) orders & urgent deliveries as well
Record and maintain all essential details for each Item you need to fulfill your services – defects, notes, customer preferences, brands and color
Automatically keep your customers informed about their order status via SMS, Email, WhatsApp and In-app Notifications
Support for Receipt printers, Item Tag printers and Heat Seal QR-Code Label printers
Touch-friendly interface for faster order generation and checkout
User can make the advance or the order payment through multiple modes
Automated code generation at piece level and can be printed at any point of type
Apply deals and coupons at customer, order and service level
Set your customized services, Item list, add-ons, categories, and icons as per your business needs
Pickup and Delivery
Request, track & maintain all your jobs relating to pickup and delivery services via mobile or web apps
Drivers use iOS and Android Driver apps with live-location tracking and signature support
Connecting the navigation service for home pickup and delivery business
Accessing driver profile to contact & chat for the assistance required
Assign drivers to requests based on their location
Generate orders right at the customer’s doorstep using mPOS application
Manage the cleaning workflow for multiple stores from one place, with support for QR Code scanning
Track which items have entered the workshop and which ones are ready to go out
Based on service, the item is sorted & tracked across stages
Update the item status by; 1) scanning the tag using a QR Code or 2) through manual drag and drop
Analytics & Dashboard
Assessment of overall revenues and other KPIs on how they are performing to know the health of the business
Track and measure individual store performance – Sales, Revenue, Outstanding
Daily sale Report for the closing of the day
Easy-to-understand data in the form of charts and graphs
Compare and contrast business performance based on days, weeks, months & years
Hassle-free reports for filing GST every month
Make sure that you get paid for arrears by sending payment reminders to customers
Keep track of all the employee activities at all times with extensive activity logs
Managing the role permission in the application system-defined and user-defined Role
Measure the utilization and success of your membership packages
Download order, sales, and customer data to Excel at any time
Robust encryption makes sure that your data remains completely secure
Order Tracking & Management
Track and maintain all your service orders centrally, considering single or multi-store operations
Track your order delivery of individual or complete orders effectively
Items not suitable for processing can quickly be returned to your customers.
Single view to manage the order status in a kanban view with easy drag and Drop of the order
Enabling Job Management, Rescheduling limit, Job Service boundary, Max offset for pickup and drop off
Multiple/Single Store Management
Track Items that are coming in and the ones going out of your stores at all times
Cloud-based management makes it easier for you to keep track of what is happening at any store from any location
Configure user accounts providing access to single or multiple stores with the flexibility of customizing it
Role-based access across levels
Configure single or multiple stores – own or franchise
Avoid allotting due dates on vacations and manage workload efficiently
Manage as many price lists as you like within the store
Support tax-enabled invoicing with the applicable configuration at store and product Level
Enables defining and managing exchange rates for foreign currencies accepted and sold at the store
See how all your stores are performing in a single & simplified view
Single source repository for customer data within stores to provide a seamless brand experience
Know the status of workload in the plant each day and reduce your turnaround time (TAT)
Item in & out management from the shop to the workshop and from the workshop back to the shop
KANBAN-style view for tracking for managing the Item based on tag scanning
Import store data (Orders, Customers, products, membership Packages) from the existing system or templates to continue your store operations with the new system seamlessly
Support multiple languages for the users to help optimize user experience by localizing the process and putting an end to geographical boundaries
Promotion Marketing Engine *UPCOMING FEATURE
Deals and discounts: Create coupons, prepaid packages & other promotional offers to attract more business
Feature-rich emails and easy emails for you to market your service
Providing the different types of membership like prepaid, discount, fixed Item package, weight-based package, coupon bucket package
Offer Promo Codes and Referral Incentives to drive new customer acquisition
Create coupons, prepaid packages & other promotional offers to attract more business
Send promotional messages with excellent delivery rates to present offers to your customers
Send promotional messages with excellent delivery rates to present offers to your customers
Apply flat and percentage discounts on both customer and order levels to reward all the high-paying customers
Robust coupon creation and management to help entice more customers
Offer incentives for your customers to refer their friends and family to your business
Store and manage customer information, service preferences & communication preferences centrally
Customer summary for managing the order and membership with a 360° view of the customer
Support customers with multiple addresses & across locations
Managing the priorities for providing personalized service to the customer
Know about the experience of the customers on every order to improve your service
Helps to place the order, track the delivery & make payments
Ready To Get Started with Kleensy?